Japanese Inquiry Services

The ability to handle Japanese inquiries is an important 'sales tool' when it comes to dealing with Japanese clients. Japanese visitors will have much more confidence if they know that they can ask questions in Japanese, and receive answers in Japanese also.

If you have are planning a Japanese website, but don't have the staff to handle inquiries in Japanese, we can help.

We currently provide inquiry handling services for a number of tourism and online gaming companies.

The process is straightforward...

• Japanese email inquiries are manually/automatically forwarded to BTM via your website.
• We translate the inquiry, and send the English version to you (if we can't answer it straight away ourselves)
• You supply us with the answers, and we respond to the client accordingly in Japanese, as if we are part of your team.
• We keep a logbook of time involved with each inquiry, and invoice monthly for actual time spent on inquiries.
• You pay only for our actual time (in minutes). There are no setup fees, monthly minimums, etc.

This is an ideal solution for small and large companies. You can utilise our services until your business volume increases to a point where you can sustain your own Japanese staff. Alternatively, if your Japanese team is already busy in other areas, we can be a valuable and inexpensive addition to your team.